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Title: Chief Adoption Officer
Location: San Francisco, United States
Fields of operation: Digital, Technology
As President and Chief Adoption Officer, Polly Sumner is responsible for customer success and ensuring that each and every customer gets maximum value from our products and services. She oversees our Professional Services, Education, Support and Customer Success, and Renewal Management teams. Sumner’s move to salesforce.com in 2008 followed a 20-year career in executive management in the technology industry. Most recently, Sumner was president of global services at Telecordia. Sumner was president and CEO of Alphablox, where she grew the company from $5 million to $25 million in two years. Sumner also held several different positions at Oracle from 1987 to 1999, including vice president and senior vice president roles in sales and alliances. Earlier in her 30-year technology career, Sumner worked at McDonnell Douglas and IBM. Sumner holds a Bachelor of Arts in History and Political Science from the Northern Arizona University and a Master of Science from the American Graduate School of International Management.