Early
in her career Gabriele Zedlmayer, now HP’s vice president, office of social
innovation, took a gutsy risk to get the world’s richest and most powerful
people to start using personal digital assistants at the World Economic Forum’s
2000 annual meeting in Davos. Now, she is spearheading an effort to use similar
devices to help curb deadly disease and put a crimp in the sale of counterfeit
drugs in some of the poorest and least connected parts of the world.
The
peripatetic HP executive is convinced that technology has the power to
address some of the world’s most difficult global health challenges. “It is the
information technology sector’s next frontier,” she says. “We can add
transparency, speed and better access and delivery of healthcare services.”
Zedlmayer
is one of some 80-plus scheduled speakers at
DLDWomen,a conference
in Munich June 29-30 organized by Burda Media. The conference, which focuses on
women’s influence on developments in technology, media, markets and society, is
expected to attract 500 women in business and the arts.
Under
her leadership, HP’s social innovation division has expanded from being focused
on education to include programs not just on monitoring health but also on
entrepreneurship and community engagement. “I can see and feel the impact we
are having, “ says Zedlmayer, who lives in Germany with her husband and two
sons, but commutes to HP’s offices in Switzerland and spends much of her time
on planes.
The
latest program she oversees, launched in early June, equips healthcare workers
in Botswana with HP Palm Pre 2 smart phones to collect malaria data, notify the
Ministry of Health about outbreaks and tag both data and disease surveillance
information with GPS coordinates. This
data will contribute to a first-ever geographic map of disease transmission in
the country, enabling faster response times and better measurement of malaria
cases in order to monitor treatment and scale up the distribution of mosquito
nets, she says.
The
program is being run in partnership with the Clinton Health Access Initiative
(CHAI) and mobile network provider MASCOM, and uses technology developed by
mobile health company Positive Innovation for the Next Generation (PING).
It
is the largest mobile health pilot program in Botswana, running throughout the
malaria season. Future programs are planned to reach additional outbreak-prone
diseases in the region.
The
technology being piloted offers lots of advantages over the current
system:healthcare workers can collect data via a web application on a mobile
device, upload the data (including pictures, video, audio and GPS coordinates)
over a mobile network, and analyze and share the data via the cloud, in hours
rather than the weeks normally needed. And, when an outbreak is detected,
healthcare workers can quickly alert authorities via text message to ensure
rapid deployment of preventative measures to reduce disease transmission.
In
the next phase of the program, HP and PING plan to develop a cloud-based health
services package for consumers in Botswana to deliver health-related
information.
Despite
progress in disease eradication, the World Health Organization reports that
hundreds of thousands of people die from malaria-related illnesses each year,
most of them children under the age of five. Mobile technology has the
potential to drastically improve malaria surveillance by speeding data
collection and generating more context-aware information about outbreaks.
In
addition to the collaboration with PING, HP has alliances with African social
enterprise mPedigree to fight counterfeit drugs through a mobile phone and
cloud-based service ; nonprofit organization mothers2mothers to help
prevent HIV transmission from mothers to infants; and the CHAI to improve
the speed of HIV diagnosis for infants in Kenya.
The
current focus on health and the developing world is worlds away from what
Zedlemayer, a German native who earned a bachelor’s degree in business from
Georgia State University and a master’s degree in finance from the University
of Miami, was doing in the early days of her career.
After
being hired in 1987, Zedlmayer held several positions within HP EMEA,
including head of corporate affairs; vice president of marketing services,
corporate marketing and customer relationship management for the enterprise
systems group (ESG); and general manager of ESG marketing and solutions.
In
2000, back in the days when it was challenging to get an Internet connection in
Davos, the snowy Alpine resort town where the World Economic Forum’s annual
meeting is held, Zedlmayer proposed distributing – for free – an HP
personal digital assistant called Compaq – to all of the movers and shakers
attending the event.
At
the time, few chief executives or world leaders were experienced using handheld
devices for data communications and communication channels in Davos were
sketchy. “There was a huge risk, I had to put my career on the
line,” says Zadlmayer. “Not only did it work, there was a tremendous response,
but it could have gone the other way.”
Zedlmayer
went on to become vice president of corporate marketing for HP’s Europe, Middle
East, and Africa (EMEA) region, where she was responsible for comprehensive
global marketing strategy. While in this position she led regional
branding efforts and marketing initiatives, including corporate communications,
internal communications, brand and digital strategy, advertising, and global
citizenship.
In
addition to her current job as a vice-president in the social innovation unit,
she leads HP’s Global Citizenship Council and serves as a member of the Board
of Directors of Junior Achievement Europe, Middle East and Africa (EMEA), the
EU Commission e-skills Leadership Board and HAAS Center for Business
Responsibility. Zedlmayer also leads the Executive Diversity Forum for HP in
EMEA and is a member of the Women’s Council of HypoVereinsbank UNICREDIT.
Her
many roles and demanding travel schedule make balancing work and family life
challenging but she says she gets a lot of satisfaction from feeling like she
is making a difference. “When I see how we can ensure that the return of blood
samples for newborns in Africa is done in time for them to get UV treatment so
they can have a chance to live; when I see a farmer in Nigeria who has
used a personal computer to start a small farm from scratch and scale up to
thousands of chickens and to know that training from HP has made all of the
difference in her life ; and when I go to Russia and see entrepreneurs we have
trained who now have jobs, it feels like very meaningful work and makes it
worth the extra time and extra effort,” she says.
This
article was written by Jennifer L. Schenker, a veteran journalist who has been
covering technology in Europe for 25 years, writing for publications such as
the Wall Street Journal Europe, Time Magazine, the International Herald Tribune
and BusinessWeek. She currently runs Informilo (www.informilo.com), an on-line
magazine about the global tech sector.